Cerca hotel in Manicaland Province

“Staff were ok however they have a very weird booking system for dinner tables no one seems to know how to actually book Most of the reception staff can be hit and miss I am part of an interracial couple and they would be so helpful to me but not so much to me which is weird - wouldn’t come back again unless they do real property update ”

“Good heating system. Bathing water was hot. Staff friendly. ”

“Very friendly staff from the only. Love the manager's humor. But mostly I was blown away, with the beauty of the place. Its a hidden gem ”

“Very friendly and helpful ”

“Great ”

“This a is a stunning, beautiful property in a great location! The check in went well. The staff were friendly and helpful with the check in. We ordered food to eat in our lodge. The restaurant is not accessible for people with mobility difficulties. The staff offered to have my elderly guest wheeled in to the back of the restaurant for morning breakfast. The property switched staff that afternoon and things went downhill. We were having difficulty opening and locking the front door to our lodge....

“A couple of hiccups at the start but staff and management rallied and made the stay very enjoyable. The service from everyone was first class. I can personally recommend the breakfast! Fantastic buffet, eggs poached to perfection and best cream donuts in Zimbabwe! Convenient location allows walking around cbd and great to park the car off the busy streets.”

“The property is beautifully situated with a lovely view and is potentially very tranquil and peaceful. Unfortunately guests from the neighbouring room disturbed us by appearing frequently on our balcony right outside of our windows. Perhaps it would be prudent to request visitors not to disturb other guests but to stay within the areas which they have paid for and/or public areas on the property. Apart from this issue we had a very pleasant stay and would visit again.”

“Our stay at Eden Lodge was horrible and the worst hotel we have ever stayed at. There was no power on in hotel as the generator is only turned on at 6.00pm and the staff were using a torch to try and find our booking. We booked and paid 6 weeks before our stay but the reception had no record of our booking and payment when we tried to book in. Our booking details and payment were only confirmed the next morning. The trainee receptionist was clueless and had a serious case of body odour. Her...

“Amazing location, friendly staff”

“Good amenities. Staff very helpful, David in the restaurant was amazing. Drinks were reasonably priced.”

“The staff were rude on the first night. They double-booked, and I ended up sleeping in my car outside the hotel. ”